1. Website operator
This website is operated by ImagineHealth Co., Ltd., Thailand company registration no. 0105565138123. ImagineHealth is an independent facilitator and is not a hospital, clinic, laboratory or medical provider.
2. Acceptance of these terms
By using this website, you agree to these Terms of Use, our Privacy Policy, Cookie Policy and Medical & Facilitation Disclaimer. If you do not agree, please do not use the website.
3. Educational information only
Website content is general educational and commercial information. It is not personal medical advice, diagnosis, a prescription, a guarantee of suitability or a direction to begin, stop or change treatment. Information may not reflect your health history, medicines, contraindications or local regulatory environment.
4. ImagineHealth’s facilitation role
ImagineHealth may help clients understand available options, identify selected providers, arrange physician review, coordinate appointments, compare inclusions and support a treatment journey. Medical services are delivered by independent licensed providers and professionals who retain responsibility for clinical assessment, informed consent and treatment decisions.
5. Availability and regulatory status
An intervention’s appearance on this website does not mean it is approved, established or appropriate for every condition, country or person. Evidence, regulation, terminology and availability can change. Some treatments discussed may be investigational, off-label or not approved for a stated purpose in a particular jurisdiction.
6. Prices and quotations
Website prices are indicative unless expressly stated otherwise. Final prices may change with medical assessment, product, cell quantity or dose, route, physician, facility, currency, taxes, required testing, provider availability and included services. A binding quotation, if offered, will be provided separately with its own conditions.
7. No guaranteed outcomes
Healthcare and longevity outcomes differ between individuals. ImagineHealth and participating providers do not guarantee an improvement, result, recovery time, biological-age change or absence of complications.
8. Your responsibilities
You agree to provide accurate and complete information relevant to an enquiry, disclose important medical information to the treating physician, follow provider instructions and seek urgent medical assistance when necessary. You should independently consider travel, insurance, visa, aftercare and local medical continuity.
9. Website availability and accuracy
We aim to keep the website useful and current but do not warrant that every page is complete, error-free or continuously available. We may update, withdraw or correct content, prices, links and services without notice.
10. External services and links
Links to providers, research, social networks, calendars, maps and other third-party services are provided for convenience. We do not control their availability, security, content or privacy practices.
11. Intellectual property
Unless otherwise stated, website text, branding, layout, graphics and original illustrations belong to ImagineHealth or are used under licence. They may not be reproduced, adapted or used commercially without prior written permission.
12. Liability
To the maximum extent permitted by law, ImagineHealth is not liable for decisions made solely from website content, third-party acts or omissions, interrupted access, or indirect or consequential loss. Nothing in these terms excludes liability that cannot legally be excluded.
13. Governing law
These website terms are governed by the laws of Thailand. Disputes relating to these terms are subject to the competent courts of Thailand, unless mandatory consumer law provides otherwise.
14. Contact
Questions about these terms may be sent to contact@imaginehealth.io.